Fractal accelerates work but keeps the architect in critical points.
system node review
manual normalization of controversial areas
quality control
key decisions remain with the human
Modernization plans
intervention checklist
approval flow
ADR documents
Slide 22Platform Core
Know-How
central knowledge base
Wiki approach in the style of cross-linked Markdown files, not just a RAG base.
prices, work, regulations, and policies
standards, project processing stages
briefing and proposal rules
single context for agents, sales, and delivery
Modernization plans
improve navigation
relevance check
agent-friendly knowledge maps
Slide 23Platform Core
NewFLX / Freelancehunt skill
sales automation project
A testbed for sales automation and testing sales agents on Freelancehunt.
project search
task analysis
bid preparation
client communication
lead generator, CRM, deterministic scripts
Modernization plans
lead scoring
integration with Know-How
transfer mechanics to other platforms
Slide 24Platform Core
Freelance Agents
agent-based sales system
Sales and communication agents with their own CRM and operation modes.
correspondence, tags, and statuses
presentations, documents, and contracts
business analysis and client questions
collecting accesses and materials
Modernization plans
formalize modes
audit log
handoff to human
funnel metrics
Slide 25Platform Core
Commercial voice phone agent
voice AI system
Voice agent for telephony, implemented as a commercial project for $30k.
phone dialogue
pause detection
CRM integration
quality monitoring
adaptation to business processes
Modernization plans
scale as a product
multi-tenant mode
quality and observability
Slide 26Platform Core
Phone Automation
telephony toolchain
Skill for interacting with LifeCell SIP trunk: calls to real numbers and voiceover via ElevenLabs.
autodial and SMS
voice messages
information search before the call
sending results to Telegram or CRM
Modernization plans
secure dialing
limits and confirmations
CRM integrations
Slide 27Platform Core
Healthi agent
medical automation project
Working with Healthi, ECOS, and eHealth: medical data, appointments, and documents.
doctor appointments and calendar
clinic search
documents in email
medical data summaries
Telegram delivery of documents
Modernization plans
internal healthcare information system
patient dashboard
secure storage
prevention plans
Slide 28Platform Core
DailyAutomation
personal automation project
A stack for analyzing daily notes, retrospectives, tasks, and morning video introductions.
daily notes and reports
summaries and tasks
morning summary
short video podcast
presentation-introduction to the day
Modernization plans
completion control
calendar integration
chief-of-staff agent
Slide 29Platform Core
Telegram archive and agentic style copy
data asset / future agent
Telegram conversations are used for an agent that replicates communication style and successful patterns.
style analysis
best replies
extracting links and facts
communication agent
personal memory
Modernization plans
archive cleanup
dialog markup
style guide
separation of personal and client data
Slide 30Tools
Telegram skill
universal orchestration interface
Telegram skill performs actions in Telegram and launches other skills within scenarios.
chats, groups, files
delivery of presentations and results
browser, Drive, NotebookLM, telephony
command center for agent workflows
Modernization plans
chat memory
CRM integration
secure sending
long-running tasks
Slide 31Tools
Google Drive skill
document automation
Personal custom skill for Drive API, covering documents, spreadsheets, presentations, PDFs, folders, and access.
templates and copying
formatting
document generation
commercial proposals and reports
integration with Know-How
Modernization plans
advanced formatting
template standards
approval flow
sales pipeline
Slide 32Tools
Browser skill via CDP
browser automation
Browser control via Chrome DevTools Protocol for services without a convenient API.
sites, buttons, forms, files
ChatGPT, YouTube, NotebookLM
about 95% of browser tasks
complex login-flows require patience
Modernization plans
stable authorization
retry logic
session recovery
visual verification
Slide 33Tools
NotebookLM skill
content workflow
Skill for audio debates, audio analysis, presentations, and future mind maps.
PDF, video, audio, documents
summaries of complex materials
training and internal presentations
integration with YouTube and Telegram
Modernization plans
mind maps
browser pipeline stabilization
content templates
Slide 34Tools
Agentic Computer
infrastructure project
Agentic computer, self-connected and accessible from the network.
separate environment
remote management
long-running processes
browser, files, consoles, agents
isolation from the main computer
Modernization plans
security
state recovery
process dashboard
Slide 35Tools
SystemDefaults
infrastructure automation
Automation of restoring critical processes after computer reboot.
service startup
environment recovery
persistent work session
preparing future laptops
Modernization plans
process list
health checks
portable configuration
integration with Agentic Computer
Slide 36Tools
MCP in ChatGPT
integration infrastructure
MCP connects ChatGPT to the database and internal tools directly from chat.
DB access
internal data
data-driven agents
future integration with CRM, Fractal, and Know-How
Modernization plans
more MCP tools
access rights
action logging
production systems
Slide 37Tools
Codex Monitoring
observability / R&D
Monitoring Codex operation: prompt merging, errors, instructions, and agent development quality.
under-the-hood visibility
instruction optimization
cost and chaos reduction
team training
Modernization plans
visual reports
quality metrics
cost
typical errors
Slide 38Automations
TL;DV / Video Meeting Automation
meeting automation skill
Video transcription and call summaries.
meeting summaries
decisions and follow-up
knowledge capture
task preparation
Modernization plans
export to Drive
action items
CRM
Waiter
Slide 39Automations
Waiter
event waiting tool
Script waits for an event and triggers the agent.
email, message, call, or status
follow-up
SLA and reminders
notifications in Telegram
Modernization plans
event sources
timeouts
follow-up rules
CRM and calendar
Slide 40Automations
Telegram Admin
admin tool
Admin panel for monitoring Telegram user data and Telegram agents.
problem diagnostics
operational control
support
observability
Modernization plans
roles
filters
logs
CRM
Slide 41Automations
Telephony Monitoring
observability tool
Telephony monitoring: utterances, signal graphs, VAD, TTS, and logs.
call quality
delay diagnostics
voice pipeline debugging
deployment monitoring
Modernization plans
business metrics
CRM
problematic dialog search
quality reports
Slide 42Automations
Business-Ingello autoposting
content automation
Autoposting to Business-Ingello based on MiniMax.
English-language news
business idea
monetization article
content publication
SEO and lead generation
Modernization plans
article quality
SEO structure
editorial control
Google Ads Semantics
Slide 43Automations
Business-Ingello posting skill
publishing skill
Publishing layer for arbitrary articles on Business-Ingello.
separating generation from publication
manual publication via agent
analytics and content series
various content sources
Modernization plans
preview
approval flow
media
content calendar
Slide 44Automations
Google Ads Semantics
marketing agent
Agent for finding effective keywords, including long-tail, via evidence-based sources and Keyword Planner.
new keywords
campaign segmentation
Know-How as a base
ad campaign structure
Modernization plans
keyword price and quality
ads
negative keywords
landing pages
Slide 45Automations
SEO and Ingello landing pages
marketing project
SEO optimization for Business-Ingello and redesign of Ingello / Business-Ingello landing pages.
packaging
clarity of offer
SEO structure
ad preparation
conversion
Modernization plans
metrics
Google Ads Semantics
auto SEO pages
cases
Slide 46Automations
YouTube API skill
media publishing tool
Skill for uploading videos via YouTube API.
auto-publishing
NotebookLM integration
links in Telegram
content pipelines
Modernization plans
title, description, tags
thumbnail
YouTube SEO
analytics
Slide 47Automations
YouTube content production
content direction
Filming and preparing content for YouTube.
agent system demonstrations
educational content
public positioning
videos on experiments
Modernization plans
content plan
autoposting
sales asset
view analytics
Slide 48Data and Domains
Freelancehunt archive
data asset
Database of conversations and question summaries over 10+ years.
client objections
sales agent training
successful patterns
FAQ and demand analysis
Modernization plans
Know-How
sales patterns library
new lead scoring
Slide 49Data and Domains
Golden Age
domain / Fractal showcase
Retirement homes and medical center as a testbed for Fractal.
medical-operational system
specifications
domain architecture
integration with Healthi agent
Modernization plans
case
reusable modules
internal healthcare information system
domain presentation
Slide 50Data and Domains
Logistics system
architecture showcase
Large-scale logistics system design, prototype, and specifications.
complex domain
specification generation
architectural approach validation
selling architectural services
Modernization plans
case
template modules
commercial packaging
Fractal roadmap
Slide 51Data and Domains
Infrastructure order
internal operations
Bringing order to infrastructure, repositories, and keys.
less chaos
single control point
security
faster onboarding
easier agent launch
Modernization plans
secrets management
documentation
SystemDefaults
access control
Slide 52R&D and Prototypes
Voice control and voice input
universal skill
Voice control of the agent and voice input into any fields, including console.
command dictation
text to browser and console
agent workflow
phone, Telegram, and browser scenarios
Modernization plans
technical commands
confirmations
project context
Slide 53R&D and Prototypes
Browser voice assistant on ElevenLabs
voice assistant prototype
Browser assistant on ElevenLabs with prompt and natural pauses.
voice dialogue
demonstrations
browser-based control
voice UX prototype
Modernization plans
context
integration with Codex
robust scenarios
voice pair-programming
Slide 54R&D and Prototypes
Codex + Voice Assistant
R&D prototype
Experiment combining voice assistant with Codex. Results are mixed so far, but the direction is promising.
voice commands to code agent
live pair-programming
development without keyboard
quick edits by voice
Modernization plans
contextual control
confirmations
IDE
Codex Monitoring
Slide 55R&D and Prototypes
Goal Decomposer
planning tool
Goal decomposition system created as part of the Telegram-Codex integration test.
goals → parts
plan and tasks
planning layer for agents
DailyAutomation and project management
Modernization plans
task integration
progress
reusable planning module
Know-How
Slide 56R&D and Prototypes
Gemini self-running experiment
R&D experiment
Gemini ran itself and was supposed to do 'something useful.' Many scripts, questionable usefulness.
autonomous agent loops
script generation
self-initiated tasks
autonomy research
Modernization plans
usefulness criteria
limit scope
result evaluation
separate artifacts from noise
Slide 57R&D and Prototypes
NarcoAgent
experimental project
Experimental project that provided content, experience, and background results.
agent approach research
content
material generation
non-standard scenarios
Modernization plans
useful parts
product elements
safe boundaries
close unnecessary parts
Slide 58R&D and Prototypes
Gemini / Antigravity / NotebookLM experiments
tool research
Experiments with AI environments and workflows.
tool comparison
new pipelines
R&D
model quality
Modernization plans
document findings
select production tools
record best practices
Slide 59R&D and Prototypes
Consulting, training, and custom projects
practice / business activity
Practice on real scenarios: consulting, agent training, and custom projects.
client demonstrations
feedback
commercialization
agent validation
Modernization plans
consulting scenarios
Know-How
auto summary
reusable methodology
Slide 60R&D and Prototypes
Event-loop working style
working method
5–7 consoles, 20 tabs, code, logs, and chat results. Effective as long as decisions are recorded.
parallel work
fast iterations
multiple agents
intensive log reading
Modernization plans
flow dashboard
decision recording
agent loop logging
SystemDefaults and Agentic Computer
Slide 61R&D and Prototypes
Fortnite skill improvement
personal skill / peripheral item
Peripheral item for personal skill development. In a serious client presentation, better keep it at the edge of the map.
reaction
competitive thinking
motor skills
quick decision making
Mention only in a light block if you need to show a high-performance lifestyle.
Slide 62Final
Uniqueness rating
The most difficult-to-copy elements of the map form the core of the operating system.
Fractal / Ingella, ISFL / EFL / SFL, Know-How
NewFLX, Freelance Agents, voice phone agent
Healthi, DailyAutomation, Telegram archive
Phone Automation, Telegram skill
Google Drive, Browser CDP, NotebookLM, Agentic Computer, SystemDefaults, MCP, Monitoring
TL;DV, YouTube API, Business-Ingello, Google Ads Semantics, SEO, R&D
Slide 63Final
The main value of the entire map
The value is not in a single Telegram, browser, or Google Drive skill.
skills are combined into arbitrary workflows
knowledge base gives agents context
Fractal reduces system development cost
sales, content, telephony, documents, and code are connected
human remains in the loop
each integration increases the power of the whole system
Slide 64Final
Final thesis
This is not a list of completed work, but the foundation of an agent operating system.
human sets the goal
agent assembles the pipeline
tools perform actions
knowledge base provides context
human-in-the-loop controls quality
result comes to Telegram, document, call, video, CRM, application, or business process
We are building infrastructure where agents work with real business processes: from sales and calls to documents, video, code, and full-fledged systems.
Everything is going well, we are moving according to plan on a complex project with a history. We figured out the processes and architecture, implemented a number of improvements, and are already working on scheduled tasks while simultaneously updating the structure. (c) Maksym, SJ company.
Maksym approached us as a serial entrepreneur investing in various projects related to content distribution, targeted advertising, modern marketing tools, and more. To this day, we stay in touch and are ready to continue helping.
@KonstantinXF #XEN.fit
Oleg is a top-level professional. Only positive impressions remain from our cooperation. Highly recommend!
Together with Konstantin, we developed a two-sided service platform for organizing online meetings with a rating system, internal messaging, event addition and monetization, and smart search algorithms. After developing the MVP, we worked together on preparing presentations.
@vlad_zernytsky- #89.1
I turned to Oleg Grigoriev and his team because I had heard about the high-quality, thorough, and responsible work they do in their field. I want to thank the team and its leader Oleg for the work done. The work was completed quickly and accurately, and most importantly — we achieved our goal, and the advice received from Oleg was spot on. Professionals, responsible and very promising guys! Highly recommend!!!
@eisenheim94
Oleg and I are working together at SITIO Group, where he was Team Leader and now he is Executive Director. Oleg is a fount of information about the latest news of development, competitive stats and creative ways to make product great and develop it fast. He is a talented, hard-working and warm co-worker. I'm glad to work with him!
SG is one of the most unforgettable organizations, where even the impossible is possible. Thousands of successful projects, hundreds of international partners, and a sea of experience.
@artemsaledev #ASD
Being in the top 5 PHP developers in Ukraine, Oleg builds multifunctional applications on any technology stack, providing comprehensive services accessible to the domestic market with reliable business protection. Don't accept "out-of-the-box" solutions and value your enterprise data? Understand that your business is truly unique in the industry? Then feel free to request a free consultation from Oleg Grigoriev!
@S.Nurlan
My project is not an easy one, it has a lot of functionality. I chose Oleg's company because he is persuasive, confident, knowledgeable, and simply a good person. He is competent in his profession. Punctual. Organized the work very clearly. Quickly wrote a functionality scheme. Appointed a responsible project manager, completed the first stage a bit ahead of schedule. Added useful features on his own initiative that were not in the technical specification. Don't be afraid to entrust your project to Oleg. He will deliver 100 percent.
@APPLAN software design
We worked with Oleg in several stages. The project is complex and multifunctional, so naturally there were some issues that had to be resolved "on the fly." I want to note Oleg as a specialist who can find a solution in any situation. In addition, I received a number of additional features free of charge, and each stage of the project was accompanied by a video review, which made testing easier. Excellent level of service.
Project outcome - an application or web service that meets the client's requirements and expectations.Often these are long-term financial expectations.
Not just a programmerExperience from programmer to directorin large companies and complex projects enables participation in key business decisions and the creation of not just a program, but an entire business.
Understands your goalsWorks in a company he planned and built himself, acting as both the client,and the provider of various services and products.
Does not take on every projectWorks only with complex, business-oriented projects and does not take on simple websites or tasks.
Before starting his own business worked as CTO at a company automating tax reporting taxer.ua, and automated integration with government tax databases.
Even earlier (in 2014) worked as technical lead and later executive director of Kharkiv IT company sitio.ua (4 years). Also lead developer on the US project intelligentum LLC intelligentum.com (over 2 years of team development of a multifunctional commercial CRM system).
Mainly experience with Ukrainian companies, but also worked with a top German Amazon brand, a Canadian ad startup, several US companies, and consulted for “First Radio” Israel... In this sense, we have no borders. (details below).
Money is not always the most important thing
In some projects we participate completely free of charge. Almost always these are non-profit organizations engaged in scientific or open and non-commercial activities, which cannot find funding due to their donation or charitable basis.
For example: we work with the Kyiv Institute of Gerontology (Department of Epigenetics), building a database for comparing gene expression in biopsy tissues. Developed protein database aggregation for the OpenLongevity project — a gene ontology project studying diseases and fighting human aging.
We also organize free seasonal programming courses, develop OpenSource systems (for example, the free FORMA.INGELLO app for small business, Open Genes gene database).
So, an architect is an expert with technical and commercial experience in many successful and unsuccessful projects.
Our specialists are trained through a complex, practice-oriented program. However, even if someone is a true expert in their field... a designer should not have to think about application security specifics. A programmer will not consider the economic efficiency of their brilliant invention. A project manager is not responsible for every detail and nuance in integrating software subsystems.
Don't worry: the architect has deep experience in programming, design, and team management. Their task is to see and develop a unified project scheme. They connect creativity with technology, business with systems, and the dreams of a specific client with reality. The architect maintains a balance between quality and cost, between perfectionism and pragmatism. The architect creates immortal systems.
I suggest discussing your project in a video meeting. To do this, please complete a short briefing questionnaire, the results of which we will analyze and use to prepare for the meeting. Contact us and we will send you a list of questions to prepare for your project.
Project outcome - an application or web service that meets the client's requirements and expectations.Often these are long-term financial expectations.
Not just a programmerExperience from programmer to director in large companies and complex projects enables participation in key business decisions and the creation of not just a program, but an entire business.
Understands your goalsWorks in a company he planned and built himself, acting as both the client and the provider of various services and products.
Does not take on every projectWorks only with complex, business-oriented projects and does not take on simple websites or tasks.
Before starting his own business worked as CTO at a company automating tax reporting taxer.ua, and automated integration with government tax databases.
Even earlier (in 2014) worked as technical lead and later executive director of Kharkiv IT company sitio.ua (4 years).
Also worked as lead developer on the US project intelligentum LLC intelligentum.com (over 2 years of team development of a multifunctional commercial CRM system).
Mainly experience with Ukrainian companies, but also worked with a top German Amazon brand, a Canadian ad startup, several US companies, and consulted for “First Radio” Israel... In this sense, we have no borders. (details below).
In some projects we participate completely free of charge. Almost always these are non-profit organizations engaged in scientific or open and non-commercial activities, which cannot find funding due to their donation or charitable basis.
Money is not always the most important thing
For example: we work with the Kyiv Institute of Gerontology (Department of Epigenetics), building a database for comparing gene expression in biopsy tissues. Developed protein database aggregation for the OpenLongevity project — a gene ontology project studying diseases and fighting human aging.
We also organize free seasonal programming courses, develop OpenSource systems (for example, the free FORMA.INGELLO app for small business, Open Genes gene database).
So, an architect is an expert with technical and commercial experience in many successful and unsuccessful projects.
Our specialists are trained through a complex, practice-oriented program. However, even if someone is a true expert in their field... a designer should not have to think about application security specifics.
A programmer will not consider the economic efficiency of their brilliant invention. A project manager is not responsible for every detail and nuance in integrating software subsystems.
Don't worry: the architect has deep experience in programming, design, and team management. Their task is to see and develop a unified project scheme. They connect creativity with technology, business with systems, and the dreams of a specific client with reality.
The architect maintains a balance between quality and cost, between perfectionism and pragmatism. The architect creates immortal systems.
I suggest discussing your project in a video meeting. To do this, please complete a short briefing questionnaire, the results of which we will analyze and use to prepare for the meeting. Contact us and we will send you a list of questions to prepare for your project.
Ingello Systems is a custom development team for CRM, ERP, WMS, SaaS, AI services and industry platforms when off-the-shelf products no longer fit. For AI, we combine business analysis, architecture, interfaces, engineering and integrations into one controlled delivery process.
Service and company facts current as of November 2026
15+years delivering complex digital products
10countries in the delivered-project footprint
5–7specialists in a focused project team
4steps: discovery, architecture, delivery, support
Problems clients bring to us
Custom CRM and ERPSales, operations, finance, roles, documents and management workflows in one system.
WMS, TMS and logisticsWarehousing, transport, routes, booking, statuses and operational analytics.
SaaS and industry platformsCustomer portals, marketplaces and digital services with their own business model.
AI and process automationAI features, agents, content processing and repeatable-operation automation.
Product audit and evolutionArchitecture audits, stabilisation, integrations and staged modernisation without rewriting everything for sport.
FAQ
What to know before the first call
01What projects are a good fit for Ingello Systems?
Systems with distinctive business logic: CRM, ERP, WMS, SaaS, marketplaces, industry platforms, AI features and integrations that cannot be solved well by configuring one packaged product.
02How does the work begin?
With a concise review of the goal, current workflow, users, constraints and expected effect. The next stage can be an audit, architecture, prototype or implementation.
03Can Ingello improve an existing product?
Yes. The team can audit it, stabilise critical areas, add integrations and evolve the system in stages without replacing every function at once.
04When will scope, timing and budget be estimated?
An initial range follows the first review. A defensible estimate follows agreed boundaries, risks and architecture decisions; that is more useful than a random number before understanding the task.
05How are deliverables and rights defined?
Scope, stages, acceptance criteria, guarantees and rights transfer are defined in the contract for each project. Data and security requirements are agreed before implementation.
We will find and change the process that limits company growth
We will break the problem into roles, data, risks and a practical next step — without obliging you to begin a large build blindly.
We receive initial information from the client about the project's goals and functions (usually based on a brief or verbal interview). The information is analyzed and primary documents are created. The process is strictly confidential. If necessary, we sign a non-disclosure agreement (NDA).
There are paid and affordable preparation options
#2
Preparatory work
Project classification
We determine the project category and subject area. It is necessary to identify any partially ready-made modules, libraries, or third-party services. Sometimes, their quality and/or cost need to be compared, installed, tested, and studied—either superficially or in depth.
There are affordable and in-depth options
#3
Preparatory work
Initial analysis/research/audit
You need a budget estimate. But it is not always possible to provide an honest estimate without analysis. Sometimes, it is necessary to study the client's business, reports, and processes. Additional research may be required (for example, studying external services). Sometimes, an audit of an existing system/application is needed. Occasionally, R&D is required—creating experimental programs for evaluation.
There are affordable and free versions of this stage
#4
Preparatory work
Video consultation
At this stage, we are ready to have a call and discuss the project in detail. This can be a quick and concise call focused on the main points, or a detailed and thoughtful call (or a series of calls) with preliminary planning, where you can ask any questions you have, in any quantity.
Sometimes free, sometimes affordable
#5
Preparatory work
Preliminary estimate
Based on all the collected data and operations performed, we are ready to provide you with budget recommendations and implementation options. Usually, the commercial proposal contains 2-3 different budget options to choose from. It can be provided in writing and discussed verbally.
This stage is free, but there are also paid sessions.
#6
Preparatory work
Contract signing
We adapt the contract for you. All clauses are negotiable. We agree on individual terms of cooperation and sign the contract in any language. This can be a contract for technical specification development, business analysis, design, prototyping, software development, API, server setup—or for all of these together, turnkey. Read more about paid development stages below. System design and the first working version — three budget options →
#7
Phased development
Technical specification development
Sometimes the client already has a good technical specification. In that case, we skip this step. If not, together with the system architect, we create a textual and graphical formalization of the functional requirements, which is attached to the development contract. The architect creates a document with minimum system quality (non-functional) requirements. There are different pricing plans.
#8
Phased development
User interface design
If the client already has a design, we skip this stage. For some services and systems, design may not be necessary—templates can be used. This stage is the most visual for the client—creating a visual layout of the future system's interface. Our designer, application architect, and project manager organize the layout process with either a custom or standard style.
#9
Phased development
Service architecture design
Architecture design is about making the key decisions on which the project is based. These decisions regarding core subsystems and algorithms will determine whether the project achieves its business goals. Formally, this is graphical modeling of the system according to requirements using UML or simplified notation. In essence, it is making the KEY technical decisions that determine the business's success as a system.
#10
Phased development
Prototype programming
An important stage in creating the first working model of the system. Creating the database and basic data operations according to the technical specification. Marking up the user interface. Demonstrating the prototype to the client for feedback and revisions. This stage provides all project stakeholders with a clear, hands-on sample of the project.
#11
Phased development
Design layout coding
Technical implementation of the design in HTML/CSS. This stage involves creating the interface described in the design or technical specification. Interfaces are linked together. At the end of the stage, a demonstration is held.
The coded design is much more interactive. It responds to the cursor, button clicks, and links. This is a more lively version of the product.
#12
Phased development
External systems integration
This stage is prioritized because integration carries many risks and should be done as early as possible; often, integration extends throughout the entire project.
The main goal of this stage is to collect access credentials, study documentation, and conduct test integrations with the required systems (for example, payment/delivery/mailing/telephony/AI systems, etc.).
#13
Phased development
Early version programming
At this stage, we already have the system's data core and external interface. All that remains for the developers is to connect them using a framework with support for open layers. At the end of this stage, we have a rough version of the system that meets the functional requirements but does not yet meet the system requirements.
#14
Phased development
Test version development
Creating a version suitable for testing by a loyal audience. This stage involves "smoothing out the rough edges" and optimizing the main user flows. This is a control stage. During its execution, team interaction and development become more predictable and stable.
#15
Phased development
Web application testing
Finding and fixing errors in the application under various scenarios according to pre-developed test cases. This is a critical stage, during which the final work log is compiled, necessary for launching the minimum viable version for monetization (MVP or beta version of the system).
#16
Phased development
Production version development
During the previous stage, a log of required work was compiled. Additionally, the client may add new requirements if the budget allows. At this stage, a functionally and financially viable system is completed, which meets the technical specification and is ready to "deliver value."
#17
Phased development
System optimization and refactoring
Enhancing security, optimizing system loads, saving server resources, refactoring source code, preparing system documentation, adding special monitoring and user statistics tools—all of this is done at this stage.
#18
Phased development
Product technical support
Planned and unplanned improvements. This stage is determined individually. Depending on the project's needs, the team can be reduced for cost savings or increased to expand functionality. The cycle closes, and we can return to step #1—collecting data for implementing a new idea!
TOP-5 of your best questions:
We provide guarantees that are officially documented in the contract.
The contract is often tailored individually, but by default you receive the following guarantees:
Money-back guarantee in case the project is not completed correctly.
No prepayment guarantee. Additionally, for 100% security, we can work through a special service with a third party and an internal independent arbitration committee. This adds 10% to the budget.
Quality guarantee. We include a special appendix to the contract specifying the required non-functional requirements (performance, speed, documentation, standards, etc.).
Reliability guarantee. After the project is delivered, we guarantee to fix any issues as quickly as possible.
Bonus guarantee. No matter the project or its complexity, we guarantee to deliver more than what is specified in the contract and technical specification. No one leaves without a gift!
You can find sample contracts on the website (below).
No, but over the past 7 years, software and process development has become increasingly interesting and large-scale for us, while also becoming more predictable and safer—because we have refined our processes and acquired the necessary competencies: business analysis, design, management, prototyping, programming, testing, and implementation. We are grateful to all our earlier projects, where we lacked the experience to provide the full range of services, specialists, best practices, and consultations required for a project (we started long ago with simple programming, without management or architectural design).
Now, thanks to our projects, we have experience in dozens of business domains: warehouse, accounting, HR, multidisciplinary medical institutions, car repair, apartment renovation, management companies, clothing, used cars, measuring instruments, education, marketplaces, robotics, franchises, sports, training and nutrition, gambling and multiplayer games, tourism, booking, blogging, furniture manufacturing, dentistry, real estate, cryptocurrencies, metallurgy, commodity business, marketing agencies, advertising platforms, cryptography, government databases, b2b, b2c on amazon, and more.
Experience with various interesting and unique entrepreneurs, different applications, and a wide range of modern technologies allows us to launch new projects, startups, and even entire companies with maximum risk minimization.
We have grown gradually, and no matter what prices we set on our websites or in commercial offers, this question always comes up. The answer has always been roughly the same: “because there is demand”. There is always demand for complex custom services and good service.
However, later we started to analyze—what does “expensive” really mean? In our view, expensive is not about the amount of money, but about the overall result. If the result brings you nothing and only wastes your time and money, then any amount can be “expensive”. Even if you paid nothing but wasted your time, that is “expensive”. But no matter how much you pay for a project, if it brings you clients, sales, higher average checks or quarterly revenue, user loyalty, an investor, and on top of that, valuable experience, good mood, and unforgettable time—can that really be called expensive?
We work at market prices. In the past, people found it hard to accept that they were “buying air”. Now there is no doubt: data is the new gold, information technology is an untapped field of opportunities, and in this world, there is more left to automate than has already been automated. If your business is not online, you are not in business, and therefore, if you are well established online, you are comfortable in business. These are quotes from the most experienced of our contemporaries. And after 2020, there is no doubt that modern IT is just the beginning of a great future, and investing in “air” is essential, because without air, a business cannot survive.
It's hard to say what organizational form “ingello” belongs to, since our areas of activity are very diverse and our global plans are unprecedented. So let's focus on the development division—ingello/systems. It is safe to say that, although we work in an office and have our own rules and regulations, despite complex management and a systematic approach, working with us does not feel like working with a typical company. We organize small teams of specialists whose capacity, productivity, and creativity are focused on our clients, and these are always compact and independent teams without unnecessary bureaucracy and with simple, transparent reporting.
We are often compared to large companies, although for each project we provide teams without redundant roles (5–7 people maximum). If you are an investor considering investing in a project with minimal involvement, want super-comprehensive services from promotion and marketing to social media management and accounting, then experienced large companies are probably the only ones who can help you determine your budget. They have enough resources.
However, if you personally make decisions about the development of your company or startup, if you need an individual approach, if you want not only to invest but also to understand and perhaps actively participate in the project with your employees, then welcome. Our team will strive to be the best choice for you and your goals.
We love and value freelancing and have adopted many (good) things from this free and independent style. We strive to provide the most comfortable and creative conditions for our employees, but of course, we also have fair restrictions that guarantee task completion for the client.
Speaking of price, it may seem that we are much more expensive than a solo freelancer who “does everything themselves”. Certainly, there are famous solo geniuses, but in general, a modern project requires a team of specialists. You can hire and manage a team of a dozen freelancers yourself. However, in practice, this is neither faster nor cheaper, and rarely does anything actually get done, because to be the cheapest, a freelancer simply has to abandon all good practices of programming, design, documentation, security, and so on. As long as it’s “by the letter of the technical specification”.
We have all the necessary processes streamlined and a huge base of actively used best practices, which is updated daily. Overall, in our humble opinion, with equal services, processes, and standards, the services of an organized team can be more convenient and even cheaper than organizing all processes yourself.
But to be fair, in a sense, we are freelancers ourselves, since we periodically work on freelance platforms and have top ratings in several categories, set local records, are featured in articles, interviewed, and appear in podcasts. We often create simple projects on freelance platforms (mainly for the internal needs of the company), and people who have worked with us learn our standards and approaches, while we learn new things from them, which contributes both to freelancing and to the technology market as a whole.
Our 10-Year Mission
To improve the quality of people's lives and resource accessibility through large-scale automation of routine and non-creative processes.
Every budget, like every IT project, is unique! We will help you not only with programming, but also with analyzing and evaluating your project. We provide free warranty support during the trial period as per the contract. Based strictly on Ukrainian market prices, we will offer several budget options and help you plan payment and development stages. To calculate the budget, we will dive into your project and help you get started with a free consultation. All stages—from analysis, design, and architecture to programming and testing—will be under our responsibility and management. You have high standards for quality and a technically complex non-template project, which is why you found us.
15+
years we have been designing and programming exclusively custom systems for organizations
Our goal is the organized increase of our client's annual company profit
30+ large and complex corporate projects
8
years we have been developing and managing effective web applications for startups
We create the team, technical specification, prototype, and MVP, and help you recoup your investment
5000+ orders and consultations for small businesses and startups
We provide free daily technical support after project delivery, which will quickly fix any issue in the project. None of our competitors include this in their contracts.
Transparent Process
The process is designed so that you see transparency at every step:
fixed price for each stage;
specific, measurable result at the end of each stage;
the ability to stop or continue product development.
Result: a visual model of the future product and a clear set of business requirements (general requirements for the application and related online services).
Stage 2. Technical Specification — $800
Detailed written technical specification.
Development of interface model.
Development of data model.
Preparation of contracts.
Development budget estimation.
Result: a package of documents and models required to start full-scale development.
Bonus: if you order the third stage immediately, the second stage is provided free of charge (save $800).
Stage 3. Prototyping — $2400
Creation of a clickable prototype.
Demo version of interfaces and logic.
Ability to test scenarios early.
Opportunity to present the project to investors and partners.
Result: a prototype that reflects the main functions of the future application and allows you to clarify requirements, conduct demonstrations, and collect feedback.
Stages of Commercial Version Development
Stage 4. Interface Design — $0–2400
Design system architecture.
UX/UI development.
Creation of visual style for web and mobile platforms.
Stage 5. Interface Layout — $0–2400
Responsive layout based on mockups.
Use of HTML, CSS, Bootstrap, AdminLTE, FontAwesome.
Preparation for PWA (iOS, Android).
Stage 6. Interface Logic — $0–4700
Implementation of interactive scenarios in JS/TS.
Dynamic forms, validation, and user behavior.
Stage 7. Integrations (if needed) — $0–4700
Connecting third-party APIs.
Integration of payment systems.
Integration of CRM, maps, and external services.
Use of Web-Sockets for chats and real-time data exchange.
Stage 8. Server-Side Business Logic — $0–4700
Development in PHP (Yii2).
Working with MySQL, query optimization, caching (Memcached).
Dependency management via Composer.
Stage 9. Deployment and Infrastructure — $800–4700
Containerization (Docker, docker-compose).
Server and SSL certificate setup.
Process automation via Supervisor.
CI/CD process setup.
Stage 10. Testing and Handover — $800–4700
Interface testing and fixes.
Testing and fixing scenarios as per the specification.